Privacy Policy

01Scope

This privacy policy explains how information collected through the website operated by Hak Kimya LTD. ŞTİ. is used, stored and protected.

The policy applies only to this website; it does not cover third-party websites linked from it.

02Information we collect

We collect information on our website only when you fill in a form:

• Contact and quotation form: full name, email address, phone number, company name, subject of your request and your message
• Dealer application form: in addition to the above, your city and business details
• Technical records: IP address and time of submission, for security purposes

Our website has no user accounts; visitors browsing the site are never asked for their name, address or payment details.

03How we use your information

The information you share is used only for the following purposes:

• To evaluate your request and get back to you
• To provide product and technical document information
• To conclude your dealer application
• To fulfill our legal obligations

Your information is never added to marketing lists without your permission, and it is never sold or rented to third parties.

04Sharing

Your information is shared only with parties essential to providing the service: our website hosting and database infrastructure providers and our email service provider.

These suppliers process information only on our instructions and are bound by confidentiality obligations.

If an authorized public authority submits a request in accordance with the law, the information may be disclosed to that authority.

05Retention and deletion

Form records are kept for a maximum of 2 years after the request has been concluded and are then deleted.

Records that lead to a business relationship are retained for the periods required by the applicable legislation.

To have your records deleted, simply email us at info@hakkimya.com.tr.

06Security

The main measures we take to protect your information:

• All website and panel traffic is encrypted with HTTPS
• Only authorized users can access the management panel, with role-based access control
• Panel passwords are stored using irreversible hashing
• Critical operations are recorded in an audit log
• Accounts are temporarily locked after repeated failed login attempts

07Cookies

Our website uses only strictly necessary cookies that are required for the site to function. For details, please see our Cookie Policy.

08Your rights and changes to this policy

For your rights regarding your personal data under the KVKK and how to exercise them, please see our Personal Data Protection Notice.

This policy may be revised to reflect changes in legislation or updates to our services. The current version is always published on this page.